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AI & Automation

PEO Chat Bot

Trained on each client's own handbook, benefits plans and policies, and wired into the PrismHR API for live pay, PTO and benefits data. Employees get an accurate answer in seconds, 24/7, in English or Spanish. Your service team gets the tickets that are actually worth a human.

4 screenshots — click through them

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Sits in the employee portal they already use — no new app, no second login.

Want to see it moving?

Email harry@nicohr.com for a link to the demo video, or to book a live walkthrough of PEO Chat Bot.

Highlights

Powered by Claude, reading live PrismHR data through the API as it answers
Every lookup is locked to the employee who signed in — the AI asks the question, it never picks whose record to open
Social security numbers are stripped out before the model ever sees them
One client's documents can never answer another client's employee
Trained on each client's own handbook, benefits guides and policies
Finds the right section of the right handbook — not just the right document
Real answers from real records: PTO balance, upcoming time off, pay stubs, pay rate and schedule
Benefits, dependents, deductions, retirement and tax withholding, on demand
Tells employees exactly where to click in their portal
Ask in Spanish, get the answer from an English handbook
Guardrails that stop it inventing an answer, or denying data it just looked up
Sensitive fields encrypted at rest with AES-256-GCM; signed sessions you can revoke
Hands off to your HR contact the moment it should
Answers 24/7 — the tickets that reach your team are the ones worth a human
White-labeled — your brand, your colors, your URL

An AI that cannot look up the wrong person

Handing an LLM access to payroll is only safe if it never gets to choose whose payroll. It doesn't. Whose record gets read is fixed by the signed-in employee's session before the model is involved at all — the AI supplies the question, never the identity — so it cannot open a colleague's file even if someone talks it into trying. Social security numbers are stripped from every response before the model sees them. Each client's documents are fenced to that client. Sensitive fields are encrypted at rest with AES-256-GCM, sessions are signed and revocable, and every ID is validated before it reaches PrismHR or the database.

Employee-scoped by designSSNs never reach the modelPer-client document isolationAES-256-GCM at rest

Want to see PEO Chat Bot in action?

Get a personalized walkthrough for your PEO, or ask for the demo video and watch it in your own time.